Looking for support for a family member? Are you referring a family or individual that can use supports related to their disabilities?
We support individuals of all ages through various programs and services:
- Early Intervention
- Home and Community-Based Services Waivers (HCBS) and State Funded Programs
- Non-HCBS Programs
Visit our Get Started page for more specific information and contact details.
Not sure where to start?
Call 303-360-6600
Email info@dpcolo.org
Early Intervention
Complete Our Intake Form:
Online English | Spanish
or Print English
or
Call 303-858-2229
or
Email eireferrals@dpcolo.org
To ensure a staff member is able to assist you, please contact the Intake team to schedule an appointment. We may not be able to accommodate visitors.
Business Hours:
Monday – Friday
Learn more about Early Intervention
Community Outreach
Call 303.858.2255
Email communityoutreach@dpcolo.org
Community Presentation Request:
If you would like to request a presentation from Developmental Pathways, please fill out this Request a Presentation form.
Business Hours:
Monday – Friday
8:00 a.m. – 5:00 p.m.
Learn more about Community Outreach
Case Management
(HCBS Waivers and State-Funded Programs)
Active/Enrolling Member
Contact your Case Manager or
Call 303-360-6600
Non-Active/Waiting
Complete our Intake Referral Form
(preferred method for a quicker response)
or
leave a message with our intake team by calling 303-858-2260
To ensure a staff member is able to assist you, please contact the Intake team to schedule an appointment. We may not be able to accommodate visitors.
Business Hours:
Monday – Friday
8:00 a.m. – 5:00 p.m.
Learn more about Case Management
Non-HCBS Programs
Complete our Non-HCBS Referrals Form
or
Call the Main Line at
303-360-6600, Press Option 4, and leave a detailed voicemail.
or
FAX referrals, with attention to Non-HCBS Teams, to 303-341-0382
or
Email NonHCBSReferrals@dpcolo.org directly with the referral information.
Monday – Friday
8:00 a.m. – 5:00 p.m.
Learn more on our Get Started page
Case Management Care Team (CMCT)
Call 303-858-2222
Email CMCareTeam@dpcolo.org
Business Hours:
Monday – Thursday
9:00 a.m. – 4:00 p.m.
Friday
8:00 a.m. – 5:00 p.m.
We Want to Hear From You
Have a positive story to share about your services and supports or praise for a team member?
Have a complaint or concern you need to be addressed?
Have a heartwarming news clip to share?
For Specific Situations or Emergencies
If you are unable to reach your case manager or coordinator for assistance or need additional support, please feel free to reach out to other members of your DP support team or follow the steps outlined below.
Developmental Pathways’ after hours line is a voicemail routing system that is monitored on Fridays and holidays during typical business hours.
After Hours Support Line: 720.984.6584
When you call, please select the best option for your needs and leave a message that includes the individual’s full name and DOB. If a message is not left, we cannot return your call. Calls are typically returned the next business day.
*Call 911 or visit the nearest ER for life-threatening or other emergencies. You can also contact Colorado Crisis Services at 1.844.493.8255, text TALK to 38255, or visit www.coloradocrisisservices.org for more information.
- Service planning
- Scheduling meetings
- Revisions or changes to plan; utilization of services, such as living situation changes
Assistance in communicating with providers - If services aren’t being provided within 30 calendar days or one month
Who to Contact:
Your case manager (CM). If you are unable to reach your CM, if the matter is urgent, or if you have not received a response in two business days, contact their supervisor or associate director.
Case Management Care Team (CMCT): Available Monday – Friday during regular business hours to support our Case Management teams and the people they serve with responsive, effective, and timely customer service.
- We encourage individuals and families to always contact their case manager as their first point of contact.
- Please reach out to CMCT for customer service and support related to case management.
CMCT Hours: Monday – Thursday: 9am – 4pm, Friday: 8am – 5pm
CMCT Phone: 303.858.2222
CMCT Email: CMCareTeam@dpcolo.org
What to Do After Hours?
Call and leave a message with your case manager.
- Communicating, documenting, and resolving concerns and complaints with your case manager (CM) or Developmental Pathways
- See our Complaint and Grievance Procedure
Who to Contact:
If the issue is with your CM or to give feedback on their service, contact their supervisor or associate director.
What to Do After Hours?
Call and leave a message or email your case manager or their supervisor.
- Responsiveness, scheduling, or general procedural concerns
- Scheduling meetings
- If concerned about abuse, exploitation, or neglect, follow the steps outlined in the Mistreatment section
Who to Contact:
- The provider. Your case manager (CM) can provide strategies for addressing concerns if needed.
- If there is no immediate resolution, follow the provider’s grievance procedure. A copy should be provided upon starting services.
- File a formal complaint against the provider with the CO Dept. of Public Health & Environment.
- Notify your CM if you would like to find a new provider.
What to Do After Hours?
Call and leave a message with your CM. If the concern is urgent, call and leave a message on the After Hours line at 720.984.6584.
- For assistance with navigating what to do for an incident of Mistreatment, Abuse, Neglect, or Exploitation
Who to Contact:
- 911 or police
- Call the Critical Incident Reporting line at 303.858.2170.
- Contact your case manager (CM); if unavailable, contact their supervisor or associate director.
What to Do After Hours?
Follow the above steps. Someone from DP will follow up the next business day. If the incident results in a crisis and someone needs to be moved or placed, call and leave a message on the After Hours line at 720.984.6584.
- SSI/Medicaid
Who to Contact:
- Social Security Administration or your County Office
- Your case manager (CM). Your CM will contact or may connect you to the benefits program manager.
- If unable to reach your CM, contact their supervisor or associate director.
What to Do After Hours?
Call and leave a message or email your case manager.
- Risk of homelessness
- Unstable situations
- Hospitalization and ER visits
Who to Contact:
- If you are served under the DD Waiver and have residential support, first reach out to your contact at the agency.
- Next, contact your case manager (CM).
- If unable to reach your CM, contact their supervisor, or associate director.
- Or call the Main line at 303.360.6600, and ask for the crisis program manager.
What to Do After Hours?
Call and leave a message on the After Hours line at 720.984.6584.
Want to Work for DP?
We are always looking for passionate people who want to serve their community.
If you’re interested in our current job opportunities, visit our career page.
General Inquiries or Have a Story to Share?
For general inquiries about our programs and services or if you have a story to share, fill out the form below.
Contact Us
Aurora Office
14280 E. Jewell Ave., Suite A
Aurora, CO 80012
Mail Line: 303-360-6600
Intake: 303-858-2260
Email: info@dpcolo.org
Monday – Friday | 8:00 a.m. – 5:00 p.m. (MST)